This opportunity is located in Kitchener, Ontario

Mercedes-Benz is an organization that operates with strong values and a promise to deliver. Winning numerous Star Dealer Awards with recognition of being among the top authorized Mercedes-Benz dealers in Canada, the dealership has achieved steady and significant growth over the past decade.

At Mercedes-Benz, culture is everything. Their professional and committed staff take great satisfaction in meeting their customers’ needs. They believe in building a team that acts with integrity, leads with accountability, and inspires excellence to create an atmosphere that both customers and employees value being part of. This commitment to service, leadership, and operational excellence has enabled the dealership to grow tenfold in ten years and become a recognized leader in the industry.

Position Overview

As the Sales Manager at Mercedes-Benz, you are a driven and inspiring leader who brings professionalism, strategic insight, and a passion for luxury automotive retail to every aspect of the dealership operation. This is an excellent opportunity for an individual who thrives in a fast-paced, customer-focused environment and takes pride in developing high-performing teams while delivering an elevated client experience. You will provide leadership and mentorship to the sales team, foster a culture centered on accountability and performance, and ensure every customer interaction reflects the standards and reputation of the Mercedes-Benz brand. Through thoughtful coaching, operational oversight, and a commitment to excellence, you will support both the success of the team and the continued growth of the dealership.

As the Sales Manager, you will:

• Provide daily leadership, coaching, and mentorship to a high-performing sales team while fostering a culture of accountability and excellence.
• Set clear sales targets and performance expectations that inspire achievement, professional growth, and exceptional client service.
• Support and close vehicle transactions across finance, lease, and cash options while ensuring a seamless luxury customer experience.
• Monitor sales performance, analyze key metrics, and implement strategies to drive operational effectiveness and profitability.
• Oversee the day-to-day operations of the sales department, ensuring all customer inquiries, leads, and opportunities are handled professionally and efficiently.
• Collaborate closely with finance, service, and other internal departments to deliver a seamless and elevated customer journey.
• Manage new and pre-owned inventory proactively, including aging reviews, forecasting, and showroom presentation standards.
• Conduct ongoing training, performance reviews, and coaching conversations to support employee development and long-term team success.

Experience and Qualifications:

• Previous leadership experience within automotive sales or a related customer-focused environment.
• A proven ability to lead, motivate, and develop high-performing teams.
• Strong relationship-building skills with a commitment to delivering an outstanding customer experience.
• Excellent communication, coaching, and negotiation abilities.
• A professional, approachable, and confident leadership presence.
• Strong organizational and multitasking abilities with the capacity to manage competing priorities effectively.
• A passion for performance, leadership, and representing a world-class luxury brand.

Join Mercedes-Benz Kitchener

This is an excellent opportunity for a client-focused, driven professional who is passionate about luxury vehicles and delivering exceptional service. At Mercedes-Benz, you will represent one of the most prestigious automotive brands in the world and be part of a team committed to excellence in every detail.

Salary Range

The base salary range for this position is between $130,000-180,000 annually.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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