Digital Training Program Coordinator
Location: Remote, Canada
Term ending March 31, 2030
About CIFFC
The Canadian Interagency Forest Fire Centre (CIFFC) supports wildfire management agencies across Canada by coordinating resource sharing, strengthening national collaboration, and advancing programs and standards that improve Canada’s collective wildfire response and resilience. FireSmart Canada, a program under CIFFC, empowers communities and individuals to take proactive steps to reduce wildfire risk through education, resources, and best practices for prevention and mitigation.
The Opportunity
Reporting to the Training Manager, the Digital Training Program Coordinator plays a key role in advancing CIFFC's digital learning strategy and expanding its online training capabilities. This newly created position will lead the administration of CIFFC's Learning Management System (LMS), coordinate online course development, and support the delivery of national and international training initiatives, including ICS Canada and Latin American programs.
Working closely with internal teams, wildfire agencies, contractors, and training partners, the Digital Training Program Coordinator will help strengthen CIFFC's digital training capacity while ensuring a high-quality learner experience across its growing training portfolio.
Key Responsibilities
LMS Administration & Management
- Lead the administration and ongoing management of CIFFC's Learning Management System (Moodle).
- Support the implementation of the new LMS, including content migration, user management, reporting, and learner support.
- Serve as the internal resource on LMS functionality, digital learning technologies, and platform best practices.
Digital Learning & Course Development
- Design, develop, update, and maintain online learning programs and training materials.
- Coordinate multilingual course development, translation, testing, and quality assurance activities.
- Support the ongoing enhancement of ICS Canada, LATAM, and other national training initiatives.
Project & Contractor Coordination
- Manage digital learning projects, including planning, implementation, budgets, and timelines.
- Coordinate and oversee contractors, vendors, and specialized service providers involved in course development.
- Develop funding proposals, business cases, and recommendations to support training program growth and sustainability.
Training Program Administration
- Coordinate learner registrations, access management, reporting, and customer support activities.
- Respond to inquiries and support stakeholders including wildfire agencies, Indigenous communities, municipalities, and external clients.
- Assist with the promotion, distribution, and administration of online training programs.
Strategic & Stakeholder Support
- Collaborate with member agencies, ICS Canada representatives, Training Working Group members, and international partners.
- Contribute to the development of standards, processes, and best practices related to digital learning and training delivery.
- Represent CIFFC at meetings, workshops, conferences, and stakeholder engagement activities as required.
Qualifications
· Post-secondary education in Educational Technology, Instructional Design, Adult Education, Learning Technologies, Communications, Information Systems, or a related field. An equivalent combination of education and experience will be considered.
· Experience administering Learning Management Systems (LMS) and developing, maintaining, and delivering online learning programs.
· Experience coordinating projects and working with multiple stakeholders, vendors, contractors, and service providers.
· Knowledge of instructional design principles, adult learning methodologies, and digital learning best practices.
· Experience with Moodle LMS, LMS implementations or migrations, and eLearning authoring tools such as Articulate Storyline and Articulate Rise is considered an asset.
· Demonstrated proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams.
· Strong organizational, project management, communication, and stakeholder engagement skills, with the ability to manage multiple priorities and deadlines.
· Demonstrated ability to work independently, collaborate effectively with diverse teams and partners, and manage confidential information appropriately.
· Experience preparing funding proposals, business cases, or project recommendations is considered an asset.
· English is required. French and/or Spanish language skills are considered assets.
· Previous experience working within or supporting the wildfire management sector is considered an asset.
Key Competencies
· Integrity & Trust – Honest, reliable, and accountable in all interactions and commitments.
· Client Focus – Understands stakeholder needs and delivers responsive, high-quality service.
· Problem Solving – Identifies issues proactively, evaluates options, and implements practical solutions.
· Quality of Work – Demonstrates attention to detail and commitment to excellence.
· Adaptability – Responds effectively to changing priorities and evolving organizational needs.
· Collaboration & Teamwork – Builds productive relationships and works effectively across teams and jurisdictions.
· Drive for Results – Takes initiative, follows through on commitments, and achieves objectives.
· Planning & Organizing – Establishes priorities, manages resources effectively, and coordinates multiple projects.
· Communication – Communicates complex information clearly to both technical and non-technical audiences.
· Emotional Intelligence – Demonstrates professionalism, empathy, and composure in diverse working environments.
Work Arrangement
· Fully remote position with candidates considered from anywhere in Canada.
· Occasional travel within Canada and internationally may be required.
· Travel is expected approximately four times per year for staff meetings, stakeholder engagement, conferences, and professional development activities.
· Flexibility to accommodate project timelines and stakeholder needs may be required.
Salary Range
The base salary range for this position is between $80,831 - $108,078 annually.
(The starting salary will be determined based on relevant experience, skills, and internal equity. New hires generally begin within the lower to first quarter of the range, with room to progress as they develop in the role.)
This represents base salary only and does not represent other compensation components of the total compensation (i.e. annual vacation allotments, pension contributions, etc.). The actual base salary will vary depending on relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, our recruitment team will be able to provide additional details of the total compensation package for this role.
How to Apply:
To apply, combine your cover letter and resume into a single PDF. Submit your application at: www.peoplefirsthr.com/jobs/
For further information about this career opportunity, please feel free to contact Janelle Robin at 204.396.4752.
We thank all applicants for their interest; however, only those selected will be contacted for an interview.
#IND3